Responsive, reliable, and efficient support. Our queries are responded to accordingly and client requests were accommodated. NexusDMC makes good business partners and are definitely instrumental in making InfiniteV thrive. May you keep up the quality of services. Thank you so much Support Team

On time

Our recent trip to Hong Kong, organized by Travel Fundaa, was absolutely fantastic. The entire experience was meticulously planned, ensuring we had a stress-free and enjoyable vacation. From the moment we arrived, everything was taken care of.

Travel Fundaa’s attention to detail was evident in every aspect of the trip. The accommodations were top-notch, conveniently located, and comfortable. The itinerary was well-balanced, giving us a perfect mix of sightseeing, leisure, and adventure. Highlights included visits to Victoria Peak, the bustling markets, and a delightful day at Disneyland & Ocean Park.

Overall, we couldn’t have asked for a better travel experience. Travel Fundaa exceeded our expectations and provided us with memories that will last a lifetime. We highly recommend their services to anyone looking to explore Hong Kong or any other destination.

Thank you, Travel Fundaa, for a wonderful trip!

My client's trip were happy with the hotel and the extra services extended to them by Tripfactory. Their stay was comfortable 😊

Tour was excellent. Pick-ups and transfers were on time, English speaking tour guides.

Good service all support team

Over all the is happy with the tour, keep up the good job, thanks

A viagem foi excelente! Apreciamos muito todos os aspectos, desde o hotel, voo e traslado. Com certeza, vamos comprar mais pacotes de viagem no futuro!

The client is overall happy with the package, but then there some issues with the tickets and they had to pay on their own at Burj Khalifa and so we need to refund that amount, kindly please look into it, the client has already shared the tickets on the telegram group, so please get the refund asap

Good service

As travel agent, i happy with the service. There just minor problems like when the Bangkok transport counterpart still thinks the plane hasn't landed yet and that is after more than an hour i think after the plane has landed. Also we had to wait for the client to update us for us to know that they have already arrived at the hotel. We are willing to overlook that and still give a 5 rating. We're just hoping that in the future, the transport counterparts would be more proactive in updating on pick ups and drop offs. Thank you for an excellent service

Yatch party is not good

This Osaka trip was a spur at the moment booking by our clients. This was a smooth, hassle free and almost perfect package. The only thing that may have been improved were the details on the vouchers which should have been updated. The inclusion of the "REQUIRED VACCINATION CARDS" should have been removed or edited as this is not anymore applicable. I have sent a screenshot to Mr. Lance Ebol and to other support team before wheich until now has NOt been updated.

The Telegram support team did a very great job in helping and answering questions of clients. Mr. Lance has also been a very accommodating even at the wee hours of the day.

Kudos to Team Tripfactory

Dear Sir/Madam,

We would like to inform you that, as our flight was delayed on the departure date and we were forced to travel next day but we requested to postpone the return journey for 1day without any charges, but your ticketing team denied and asked us to pay additional charges of Rs.5494/- per person, but enquired at while traveling back with other passengers who were affected same like us they said no charges collected by Emirates for the changes, so kindly clarify on this and about land package it was good.

Overall All Is Good

This trip was arranged to celebrate the birthday of the lead pax.
The client had almost daily calls to us to make sure that their arrival process would go smoothly. They had a previous traumatic experience in HK during their arrival.
What we did not expect was that the dispatched vehicle/ drive was not informed about which drop off hotel and the names of the guests. The dispatcher sent the driver for pick-up with lacking wrong information.
Guests were picked up but was dropped at a different hotel. We cannot blame the driver on this but the dispatcher.
Our clients had been stressed, anxiety levels were high...
I was bombarded of how inefficient I was, and how I could have not made proper arrangements on their ONLY request about the pick-up serive
Our agency now is tagged as inefficient, careless, and poor customer service due to the negligence of the vehicle dispatcher.

Now I ask, how can we be compensated for the maligning words thrown to us? Yes there is no perfect arrangement, but this is something controllable and may have been supervised... this is not a force majeuere incident where excuses are acceptable. This is also not a human error but grossly negligence on the operator and dispatcher. There has been gross negligence.

Our agency suffered at the expense of that dispatcher.

Every thing was good all pickups and drops on time. Hotel provided was very nice..

Everything was great as per our guest...Thank you!

overall good but need to improve on sales knowledge as always taken time to provide the requested information. At least two week prior itinerary should available, not one or two days prior. In case hotel not like by the guest at least we can provide alternative hotel their names should be available for emergency cases.
One dedicated on trip call support should be their for emergency time. .

There was some Hicups in realted to Trasfer in car but On telegram group Thailand team provided better soloution and solved the Hicups soon . Rest all services were good in best price given .